Frequently Asked Questions
What types of events do you cater?
From boardrooms to full-on celebrations, MBJ brings the flavor, the flair, and the flawless execution.
Here’s where we really shine (but we’re always open to a challenge):
• All-day conferences — breakfast, lunch, snacks, coffee, repeat.
• Executive Meals— breakfast or lunches, think elevated pastries to sandwiches, fresh salads, hot or cold entrées.
• Receptions — buffet-style or passed hors d’oeuvres, paired with beer, wine, chic mocktails or simply soft drinks.
• Celebrations of all kinds — whether it’s a formal dinner (buffet or plated), or a spirited collegiate event like a reunion, graduation, or homecoming.
Got something else in mind? Let’s talk!
Where do you deliver?
MBJ proudly delivers across Manhattan, Queens, Brooklyn, and the Bronx — bringing delicious food and seamless service straight to your doorstep.
Do you offer customized menus?
Yes — 100%! While our catering guides cover a lot, they’re just the beginning.
Whether you’re dreaming up a cultural menu, planning a themed event, or want something totally unique for your reception, we’re all ears (and taste buds). Just reach out to our catering team, tell us what you’re envisioning, and we’ll craft a menu that fits you to a T.
How far in advance do I need to book your services?
Like most good things in life — it depends!
For standard orders, 24 to 48 hours’ notice usually does the trick.
But if you're planning something more involved — think custom menus, special order items, rentals, or staffing— we kindly ask that you reach out at least 3 weeks in advance to give us time to make it all happen smoothly.
The more time we have, the more magic we can make!
What is included in your catering packages?
We’re glad you asked! Our menu does a solid job of showing what’s included in our packages versus what’s available à la carte—but here’s a quick cheat sheet:
All of our packages (unless otherwise noted) come with:
Delicious food and beverages (of course!)
Paper goods – think plates, napkins, and utensils
A tablecloth for the setup area, so your spread looks as good as it tastes
Basically, we bring the essentials so you can focus on enjoying the moment. If you’re selecting items à la carte, just keep in mind that these extras may not be included—but we’re always happy to add them on!
What are your pricing and payment terms?
We like to keep things simple (and secure)! Most orders are paid in advance using a credit card link that comes with your invoice. But if your billing system marches to a different beat, no problem! We also accept:
Physical checks on the day of your event
ACH payments directly to our bank
Purchase Orders – just let your sales rep know when placing your order, and your MBJ point of contact will walk you through the process.
Other Fees, Charges & Good-to-Know Info
Here’s the fine print—without the fine print vibe:
Big Events = Big Planning
Orders $10,000 and over require a 50% deposit at least two weeks before your event.Weekend Minimums
Planning a Saturday or Sunday event? We have a $3,500.00 + $5,000.00 minimum for each day, respectively.Administrative Fee
A 10% fee is added to full-service events that go beyond just food. If we’re coordinating staff, rentals (think tablecloths, glassware, crockery, etc.), or beer and wine permitting, this fee helps cover the extra love and logistics from our catering team.
Can you accommodate dietary restrictions or allergies?
We take dietary needs seriously — and we’re here to help you plan with confidence. While our kitchens aren’t allergen-free, we go the extra mile to source allergen-friendly ingredients when requested and handle them with care.
That said, we always defer to you to help us understand the severity of any allergies or sensitivities, so we can make informed decisions together.
Looking for Kosher, Halal, vegan, vegetarian, or gluten-free options?
We’ve got you covered! Just let us know what you need, and we’ll create custom menus — and, when needed, coordinate with trusted partners — to make sure there’s something delicious for everyone at your table.
Do you handle setup and cleanup?
Every MBJ delivery includes full delivery and setup, so you can focus on enjoying the moment, not managing logistics.
If your order includes equipment that needs to be picked up afterward, a pickup fee will be added to your total.
Want help keeping things tidy during your event? We’ve got that too! MBJ can arrange on-site staffing for ongoing cleanup, available for a flat fee.
Do you have a liquor license or offer bar services?
Bar Service, the MBJ Way. We’ve got you covered! MBJ handles the temporary beer and wine permitting process through the New York State Liquor Authority — so you don’t have to lift a finger (except to raise a glass). Included with this service are professional bartenders.
To keep everything smooth and stress-free, please give us at least one month’s notice. This ensures we have enough time to handle all the paperwork and get those permits squared away in time for your big day.
What happens in case of cancellation or changes to the event?
Hey, life happens — we get it! If you need to cancel or postpone your event, just let us know at least 48 hours in advance to avoid any fees.
Got something extra special in your order, like a custom cake or beer & wine service? Keep in mind:
· Special order items may still incur charges.
· Beer and wine service cancellations will still include any required permitting fees (unfortunately, those aren’t refundable).
Need to cancel within 24 hours? We’ll have to charge a 50% cancellation fee.
Cancel on the day of? The full charge still applies — by then, we’re already in party mode on your behalf!
I’m part of a college account, do the same policies apply to me and my department?
Same same, but a little different! If you're ordering through one of our college accounts, be sure to connect with your campus’ catering director — they’ll fill you in on any site-specific policies that might apply.
We play by the campus rules, too!
Have more questions?